Coming Soon… Contact Centers Central America

Contact Centers Central America

operator.jpgMy new site for all things Contact Center and Call Center Related in Central America. The site will be the home and hub for our Contact Center Consulting Practice, which is growing regionaly with clients now in Costa Rica, Guatemala and most recently Honduras.

CCCA will be a hub of communications and news about the call center industry, and will offer potential clients more information about The Utopia Group, and Solutions Costa Rica, consulting services.

Our goal is to continue to expand our reach and vision for the Contact Center Industry, outside of Costa Rica, and to be partners in the growth of the contact center and call center industry, throughout the region.

The reputation of the Utopia Group has led to opportunities in many countries in the Central American region, and a growing respect for the quality of our work and extensiveness of our network of contacts.

From founding one of the first Multinational Call Centers in Central America, to developing a reputation as “the call center gurus,” in the the region, we take pride in being, “out front,” in the Contact Center Market. CCCA is just another example of us taking a proactive approach to developing and growing our market.

In 2007, we will plan and open the first “major,” contact center in Honduras, and will help to establish the Honduran Contact Center market. We take pride in our previous trailblazing roles in Costa Rica and Guatemala, and in the many strong business relationships we have forged in those countries. It will be a few days before the site is up and running, in the meantime, join me in welcoming CCCA to the Utopia family of websites.

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