Archive for December, 2009

The Continuing Stupidity of Microsoft Xbox Support!

Thursday, December 3rd, 2009

In my continuing Saga of trying to get a reasonable compromise on Support from Microsoft on their Defective Xbox 360 Product, they have apparently decided I am not understanding “piss off,” in English so they sent me an email in Spanish tonight. Estimado David Anderson, He intentado comunicarme con usted el numero telefonico provisto (+506-8876-9807) […]

Is it time for a class action lawsuit against Microsoft for the Xbox fiasco?

Tuesday, December 1st, 2009

As you know, I have been fighting a running battle with Microsoft for the last four or five days over servicing my DEFECTIVE Xbox. Each answer from them gets more ridiculous. Below is their latest, with my answer to them at the top. As I have explained before, but apparently you guys are NOT reading […]

The Business Adventures of an Expat Call Center Guru in Costa Rica