Archive for July, 2008

Leavin’ on a Jet plane!

Tuesday, July 22nd, 2008

I head out in the morning for Managua, Intelligent Outsourcing is having a bar-b-que on Saturday and it is a good excuse to get me back for a few days to get some work done!

An Update on the Elections

Tuesday, July 22nd, 2008

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iPhone 2.0

Sunday, July 20th, 2008

iPhone 2.0 now up and running on my phone.

Taca – A Tale of Two Airlines

Saturday, July 5th, 2008

Few travelers have been as faithful to an Airline as I have to Taca. I have probably flown 100,000 miles on Taca in the last two years, and ALL of those miles have been regional in Central America. I I only got a Distancia (Frequent Flyer) card, mid year last year, or I would probably […]

Adventures in Nicaraguan Call Center Operations

Saturday, July 5th, 2008

Most of you know I have been spending a lot of time working in Nicaragua lately. I found the above You tube video and thought those of you unfamiliar with the country would find it interesting. The Call Center I am helping to build in Nicaragua is called Intelligent Outsourcing, and they are rapidly growing […]

The Business Adventures of an Expat Call Center Guru in Costa Rica