Archive for August, 2007

Christina Rocks!

Tuesday, August 28th, 2007

She just has that classic thing going… I love this song, by the way…

Connect International

Sunday, August 26th, 2007

While visiting Nicaragua, I had a chance to spend some time with Connect International, a new call center founded in Managua in February of this year. The call center is primarily focused on outgoing collections activities at the moment, but let me tell you, these guys are comers. They will be one of the dominant […]

The Day the Dialtone died!

Sunday, August 26th, 2007

I was in Honduras last week when the great Skype outtage happened…. In the hotel I was staying at I got some weird error messages every time I tried to use skype, which I often do while traveling. I just figured that it was a case of the Hotel blocking Skype, to force clients to […]

Talk is cheap!

Sunday, August 26th, 2007

The Other day, super tech blog Engadget wrote an open letter to Palm about the direction the company has taken. The Editorial hit like a NUCLEAR bomb in the Palm Community, leading many Palm Bloggers and their readers to speak out aggressively. Apparently the Editorial hit home, as Palm’s CEO posted this response. The response […]

My Busy, Busy Life and the consequences of not treating myself every now and then…

Saturday, August 25th, 2007

Regular readers of this and my personal blog, know that I am a very busy person. The past month has been killer, with about half of my time being spent out of the country. I had an interesting time on my last trip. I sometimes feel guilty when spending money on technology toys like My […]

My newest toy…

Friday, August 24th, 2007

I picked up the tx1232la, which ended up a finalist for best ultralight notebook in Latin America, from PC World. The tx1000, which is the parent model for the 1232, recieved a pretty good review from CNET HP is one of the first vendors to announce a laptop specifically built to run Windows Vista, and […]

This thing….

Wednesday, August 22nd, 2007

is just NAUGHTY beyond belief. I dont think I could run through airports carrying 18 pounds, and I think this thing would be hell on an overhead bin or impossible to fit on a tray table, but DAYUM! Read more here.

Back in Nicaragua

Tuesday, August 14th, 2007

I am back in Nicaragua this week working with a client who wants to partner with a local call center here. I am impressed with the young Contact Center industry. For the second week in a row, I visited Connect, The Connect Call Center And Press2, two of the new, young Call Centers here in […]

Sync your Lifedrive with the new Palm Desktop for Vista… No really!

Friday, August 3rd, 2007

This article from Palm Addicts is invaluable in helping those of us with Lifedrives to sync our units. Despite Palms recommendation I downloaded the new beta version of Palm Desktop, I Tried to sync but…. I Got a nasty Soft Reset (I’m use to it, I own a Life Drive), tried again and the same… […]

Off to Nicaragua next week…

Thursday, August 2nd, 2007

I will be visiting a couple of call centers in Nicaragua next week in an effort to get a handle on the industry there. Members of a Nicaraguan BPO Organization I recently visited. I have not done any business in Nicaragua and it presents some very interesting opportunities and possibilities for my clients. The Contact […]

The Business Adventures of an Expat Call Center Guru in Costa Rica