This company does not begin to understand customer service. for $40 they have lost a customer for life, and for creating a negative impression that will surely cost them more than $40. These people are simply STUPID, arrogant and yes, thieves.

The event was widely covered in the local press, television and the international business press, including Summa Magazine, Estrategias y Negocias and others. Most of the major call center and BPO organizations also supported the event, including Sitel, Sykes and Attento, sending delegates and supporting the event through word of mouth.

As a result of the event, Honduras is positioned to take it’s place among the regions BPO/Call Center Hubs! Many initiatives came out of the meeting, including the formation on a new company, which will be an alliance of BlueIT (Hinduras), Roaring Jaguar (Guatemala), and The Utopia Group (Costa Rica), more on this in the coming weeks.

I am publishing this from my iPad, so no pictures yet, but will publish some when I return to Costa Rica, after I attend to my 14th wedding Anniversary!

We are currently expanding our list of sponsors and presenters, for information review our brochure, and feel free to contact us at info@outsourcehonduras.com.

If you are interested in the Central American Call Center or BPO business, or are a technology or services vendor interested in this expanding marketplace, you dont want to miss this event.

The Palm Pre Plus Cell Phone

Upon receiving the new Palm Pre, I went about setting it up. There were a few blips in the process. It gave me errors when trying to set up my Gmail and company email, saying their security certificates were invalid. After a Google search, I found that this error was created by the time and date not being correct on the phone. Syncing my calendar and contacts were also a challenge, since I use a Macbook Pro, instead of a PC. Again, with a little research, I discovered that the Palm seamlessly syncs with Google Apps, so my contacts, mirrored on Google, and my Calendar, which is also a Google Calendar, easily synced to the phone without issue.

The phone is very fast. Signal strength seems equal to, or better, than the iPhone when connecting to Costa Rica’s 3G network. Battery life I am not sure of. It seems to be better than the iPhone, but I may just be enamored of a new toy. More testing to come on that end.

My only issue so far is that since my phone was not registered in the United States, I do not have access to the Application Store, and therefor no way to load critical apps for me like, Facebook, Twitter, dropbox, Sugarsync and some other applications I have grown to depend on on my iPhone. Facebook I can live without on my phone. Twitter and Dropbox are two show stoppers for me. They make my phone more than a convenience and more of a business tool for me. The folks at Palm are working on getting me into the App Store. While their are tradeoffs to using the Pre+ over the iPhone, I believe my iPad can fill in the gaps, and I may just make the switch.

I am still interested in the iPhone 4, and may get one in the near future. My goal is to get one that is factory unlocked so I dont have to worry about any tradeoffs by jailbreaking the phone. There are MANY things to like about the Palm Pre+. The seamless integration with the Web, including automatic backup to the cloud is an intriguing and quite useful utility. I am still getting used to the phone so the jury is still out, but I like what I see. Now if I can just get a twitter client…