Archive for the 'Costa Rica' Category

Update on Claro

Thursday, August 29th, 2013

Claro Costa Rica has offered me a significant discount until they are able to offer me decent service in my area. If they honor this commitment, I will consider this case closed.

Top 5 Things I hate about working in Latin America

Friday, August 16th, 2013

1. People not being able to say no, or, “I’m not interested.” Instead they string you along. 2. Clients not paying on time or paying what they agreed to. 3. Clients being cheap or pound foolish and penny wise. 4. Extremely poor time management, if you want to have a meeting at 9am, set it […]

The Claro Chronicles Continue

Wednesday, August 14th, 2013

This is my latest Update, the Claro Chronicles…. An engineer from Claro Costa Rica came by the house yesterday to test the signal from the tower that is about 4 Blocks away. There was almost ZERO 3G signal in my house. He was nice kid, but fixed nothing. He said, and I kid you NOT, […]

The Claro Chronicles

Saturday, August 10th, 2013

This whole thing started several months ago when I got my @Claro_CostaRica iphone 5. From day one I have had no 3G service in my home, despite being only a couple of blocks (Maybe 4), from their tower. I took the phone to their store in the Passeo de Las Flores Mall, they swapped out […]

Futbol, Opiate of the Masses

Saturday, August 10th, 2013

I have a theory that where Socialism failed in Latin America, Soccer succeeded in pacifying the masses. Amazing how people can forget their corrupt and morally bankrupt governments, their imbalanced economies and poverty when it comes to futbol, or Soccer. Soccer is the one activity that has no socio economic issues. If you are a […]

AVOID Sky Satellite Service at all COST!

Wednesday, January 12th, 2011

DO NOT under any circumstances contract with SKY Costa Rica for Service, they are thieves and have the worst customer service I have encountered in 25 years of Customer Service. My wife canceled service with them on December 26th, paid in cash all outstanding balances, and got a confirmation number. The next day they charged […]

My Experiences with the Palm Pre+

Tuesday, June 29th, 2010

I have spent the last two days playing with a Palm Pre Plus, given to me by a friend at Palm Inc. Been a while since I got any technical swag from my various contacts out there, and this one was very welcome. I have re-fell in Love with my iPhone 3Gs since the release […]

Adventures in iPhone(ing)

Thursday, June 24th, 2010

It’s here, and the new iOS 4 update makes me feel real good about giving up my Blackberry. As usual, I sweated through the process of jailbreaking the phone, using the iPhone Dev Team’s remarkable tools. I was surprised that they released the 4.01 version of their jailbreaking application just ONE DAY after the official […]

The Continuing Stupidity of Microsoft Xbox Support!

Thursday, December 3rd, 2009

In my continuing Saga of trying to get a reasonable compromise on Support from Microsoft on their Defective Xbox 360 Product, they have apparently decided I am not understanding “piss off,” in English so they sent me an email in Spanish tonight. Estimado David Anderson, He intentado comunicarme con usted el numero telefonico provisto (+506-8876-9807) […]

Is it time for a class action lawsuit against Microsoft for the Xbox fiasco?

Tuesday, December 1st, 2009

As you know, I have been fighting a running battle with Microsoft for the last four or five days over servicing my DEFECTIVE Xbox. Each answer from them gets more ridiculous. Below is their latest, with my answer to them at the top. As I have explained before, but apparently you guys are NOT reading […]

The Business Adventures of an Expat Call Center Guru in Costa Rica