Archive for the 'Business' Category

Major Event in Honduras BPO-Call Center Expo

Thursday, July 1st, 2010

The Call Center and BPO Expo I have been working on for the last two months is taking shape and promises to be one of the MAJOR events of the year for the LATAM BPO and Call Center Business. The Utopia Group is partnering with Roaring Jaguar (US and Guatemala), and BlueIT (Honduras), to host […]

Speaking at the IAOP Central America Chapter Meeting!

Monday, March 30th, 2009

Got this in the mail last week…. Dear David, I would like to take the opportunity to invite you to the IAOP meeting in Guatemala next month, that you are already well aware of. Your contribution as a speaker/panelist on this event would be much appreciated. I am envisioning a presentation titled something like: “Central […]

Introducing the new Utopia Group website

Wednesday, March 18th, 2009

The new website for the Utopia Group is up. After a couple of years of inactivity on our other site, I decided to create a simple and informative site developed by me on my Mac. It is a simple, text based site that seeks to inform those interested in our services, rather than wow them […]

The Usefulness of Linkedin

Sunday, January 18th, 2009

I saw this question on Linkedin the other day, and it intrigued me: ——————– We receive Linkedin Invites, we accept but has it been fruitfull? Are we able to get business and help each other? Day in and out we try to multiple our network, we receive invites and we accept. Guys, have you been […]

Taca – A Tale of Two Airlines

Saturday, July 5th, 2008

Few travelers have been as faithful to an Airline as I have to Taca. I have probably flown 100,000 miles on Taca in the last two years, and ALL of those miles have been regional in Central America. I I only got a Distancia (Frequent Flyer) card, mid year last year, or I would probably […]

I will be upgrading soon…

Thursday, May 22nd, 2008

The Blackberry Bold is going to Rock!

Jetbox is toast!

Wednesday, May 21st, 2008

Remember my struggles with my mail forwarder, Jetbox? Well I officially made the move back to Aerocasillas last week, and they ROCK! I did several test purchases from between Friday of last week and Monday of this week. Aerocasillas provides a SWEET online tracking ability. I am able to register the packages before they […]

Skype Rocks

Monday, April 21st, 2008

From jkOnTheRun: I’ll be adding this news to my growing list of “Reasons I want to ditch my land-line”. Skype just announced unlimited long-distance calling plans that they claim reaches one-third of the world’s population. On paper, that means I can call one of my three friends and talk as long as I want. Sweet! […]

New Mac and Booming Outsourcing Opportunities = Neglected Blog!

Sunday, April 20th, 2008

Yesterday I picked up my new toy to add to my MacBook Pro. Yeah its SICK backing up wirelessly to a 500GB hard drive… Yeah, with a sexy Macbook Pro, I should be blogging more… Yeah, yeah, yeah…. Its called making money folks. The reason you don’t hear from me too often these days is […]

Never use Jetbox for mail forwarding!

Thursday, April 17th, 2008

I was a long time user of aerocasillas, to deliver my mail from my U.S. Post Office box to Costa Rica. I left them after two years because they were simply too expensive and too slow. I went through a smaller provider for a while, and while I liked them, they took up to a […]

The Business Adventures of an Expat Call Center Guru in Costa Rica