Archive for the 'Technology' Category

The Importance of an Organized Workflow and the Right Tools

Friday, August 9th, 2013

I am constantly fine tuning my work flow. I have sometimes been asked why I use a Macbook Pro as my primary computer. Workflow is one of the primary reasons why I enjoy the Mac so much. Apple simply does it better than anyone else when it comes to integration. My three tools of choice […]

Honduras Forum Results!

Wednesday, September 8th, 2010

I am sitting in the Hotel Copantl, two days after the event in San Pedro Sula Honduras, and I am still stunned at the success of the event! With over 150 delegates and Keynote speakers like Michael Baker of First Data Corp, Allan Courneya of Myron Business Gifts, and leaders in technology and business from […]

Major Event in Honduras BPO-Call Center Expo

Thursday, July 1st, 2010

The Call Center and BPO Expo I have been working on for the last two months is taking shape and promises to be one of the MAJOR events of the year for the LATAM BPO and Call Center Business. The Utopia Group is partnering with Roaring Jaguar (US and Guatemala), and BlueIT (Honduras), to host […]

My Experiences with the Palm Pre+

Tuesday, June 29th, 2010

I have spent the last two days playing with a Palm Pre Plus, given to me by a friend at Palm Inc. Been a while since I got any technical swag from my various contacts out there, and this one was very welcome. I have re-fell in Love with my iPhone 3Gs since the release […]


Thursday, June 24th, 2010

Now that there is a decent WordPress Application for the iPad, maybe I will blog more! Nothing like lying in bed with a hot cup of tea and blogging on my iPad.

Adventures in iPhone(ing)

Thursday, June 24th, 2010

It’s here, and the new iOS 4 update makes me feel real good about giving up my Blackberry. As usual, I sweated through the process of jailbreaking the phone, using the iPhone Dev Team’s remarkable tools. I was surprised that they released the 4.01 version of their jailbreaking application just ONE DAY after the official […]


Saturday, February 20th, 2010

Spammers sure are stupid!

Ubuntu on Macbook Pro

Thursday, February 11th, 2010

One of the things I love about my MBP is that I can use “Parallels Desktop,” a poweful virtualization program to run various OS’s on my Macbook Pro, while running OS X at the same time. I am installing Ubuntu Linux at the moment.

The Continuing Stupidity of Microsoft Xbox Support!

Thursday, December 3rd, 2009

In my continuing Saga of trying to get a reasonable compromise on Support from Microsoft on their Defective Xbox 360 Product, they have apparently decided I am not understanding “piss off,” in English so they sent me an email in Spanish tonight. Estimado David Anderson, He intentado comunicarme con usted el numero telefonico provisto (+506-8876-9807) […]

Is it time for a class action lawsuit against Microsoft for the Xbox fiasco?

Tuesday, December 1st, 2009

As you know, I have been fighting a running battle with Microsoft for the last four or five days over servicing my DEFECTIVE Xbox. Each answer from them gets more ridiculous. Below is their latest, with my answer to them at the top. As I have explained before, but apparently you guys are NOT reading […]

The Business Adventures of an Expat Call Center Guru in Costa Rica